2026-2030 Multi-Year Accessibility Plan

Help Us Shape a More Accessible Muskoka Lakes

The Township of Muskoka Lakes is developing its 2026-2030 Multi-Year Accessibility Plan and is inviting the community to review the draft plan and provide feedback.

The Multi-Year Accessibility Plan outlines how the Township will identify, prevent and remove barriers to accessibility across municipal programs, services and facilities over the next five years. It also identifies opportunities to continue improving accessibility and support a more inclusive and barrier-free Muskoka Lakes.

Review the Plan and complete the survey by Wednesday, September 9, 2026. Find the options for sharing feedback below.

About the Plan

Under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), municipalities are required to develop a Multi-Year Accessibility Plan and update it at least once every five years.

The Township's 2026–2030 Multi-Year Accessibility Plan outlines its approach to meeting applicable accessibility requirements and standards in the following areas:

• Customer service;
• Information and communications;
• Employment;
• Transportation; and
• Design of public spaces.

While the Plan is designed to meet the Township's legislative requirements under the AODA, it also looks at opportunities to go beyond minimum standards and further improve accessibility across Township programs, services and facilities.

Have Your Say

Your feedback will help the Township identify barriers, opportunities for improvement and accessibility priorities for the next five years.

We want to hear from residents, visitors, businesses, community organizations, caregivers and anyone with an interest in improving accessibility in Muskoka Lakes.

You can participate by:

• Reviewing the 2026-2030 Multi-Year Accessibility Plan;
• Sharing your feedback on the proposed priorities and actions;
• Telling us about barriers you have experienced when accessing Township programs, services, facilities or information; and
• Identifying other opportunities to improve accessibility in Muskoka Lakes.

Feedback can be provided in one of the following ways:

• Online: Complete the online survey
• By email: clerks@muskokalakes.ca
• By phone: 705-765-3156
• In writing or in person: Township Office, 1 Bailey Street, Port Carling

Feedback on the Plan will be accepted until Wednesday, September 9, 2026.

Following this consultation period, feedback will be reviewed and considered as the Township finalizes the 2026–2030 Multi-Year Accessibility Plan. Council will review and discuss this Plan at their next meeting on Wednesday, September 16 at 1:00 p.m. (EST).

Ongoing Opportunities

While this consultation is focused on the 2026-2030 Multi-Year Accessibility Plan, the Township welcomes feedback about accessibility throughout the year.

If you experience an accessibility barrier when accessing a Township program, service, facility or information, or have a suggestion for improving accessibility, you can contact the Township:

Phone: 705-765-3156
Email: clerks@muskokalakes.ca
In person: Township Office, 1 Bailey Street, Port Carling

Alternative formats and communication supports are available upon request, using the contact details above.

For more information about accessibility at the Township of Muskoka Lakes, visit the Township's Accessibility webpage.